WebMay 15, 2012 · Summary of Raving Fans-Ken Blanchard & sheldon bowles. Raving fans is written in a parable style in which the story teaches you how to deliver what a customer really wants by instituting effective systems and making raving fan service a constant feature, not just a passing fad. The story starts with the new area manager of a business … WebAug 19, 2024 · 43 customer service quotes to inspire you. “Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.”. ― Marilyn Suttle. “Your most unhappy customers are your greatest source of learning.”. ― Bill Gates. “The ‘U’ goes before ‘ME’ in Customer.”. ― Janna Cachola.
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